AT A GLANCE
- 20+ years experience with scientific SaaS applications and services
- Previously a sales leader at Benchling and PerkinElmer
- Favorite side hustle: Photography and cinematography
Before he started – or even accepted – his new role at QbDVision, John M. Garrison got a one-of-a-kind introduction to his new team, product, and customers. He showed up at Day 1 of the Digital CMC Summit.
No typical C-suite interviews, office tour, and nice lunch: John dived straight into some of the most advanced, innovative thinking in the industry. And he came away ready to join the Digital CMC movement.
“It was just an exceptionally focused, thought-provoking conference, expertly run,” John recalls. “I’ve worked with global enterprises that have a hard time pulling off an event of that quality. I knew immediately that this was an organization punching above its weight.”
Wowed by the content, the insights, and the palpable excitement for QbDVision, he knew there was only one response to his remarkable experience at the summit.
“I took the job.”
“Before I even saw the product, I was excited about the people.”
A sales veteran with more than two decades of experience, John spent time in R&D before deciding he was “better at solving customer problems than sitting at a lab bench.” Twenty years and numerous leadership roles later, he knows what it takes to create a successful sales strategy.
Ask him what that is, and he’ll tell you that a great product is just one part of the puzzle – and often not the most important one.
“The simple truth is that sales is about people,” John observes. “For a product to succeed, you need a great team behind it, and you need customers who want to engage with you and what you have to offer them.”
“From the first day of the summit, I saw that QbDVision had both.”
Watching his future team in action, and seeing attendees’ genuine excitement for the company’s vision, John knew he wanted to be part of what QbDVision was creating. And after building sales organizations for multiple scientific SaaS businesses, he knew this innovative startup from Austin had what it would take to get there.
What’s more, he knew that that vision was more than a successful platform: It was a whole new approach to high-performance drug development.
“We’re not just selling a product. We’re pioneering a category.”
As he got to know QbDVision, John quickly saw an innovative SaaS product that was the start of something far greater. The transformative promise of digital CMC drew him in.
For potential customers, he realized, QbDVision offered not only a powerful new tool but a whole new operational paradigm. Just a few clicks could help users make a transformational shift from document-centric, MS-shackled processes to an efficient, modern, data-centric approach to drug development.
For John, that was a head-turning departure from the life sciences’ SaaS status quo.
“In our industry,” he notes, “We tend to default to extending or iterating existing tools that we’re already familiar with – even when that tool may not be the best fit.”
“QbDVision shatters that mold. It’s a truly novel, built-to-purpose tool in a class of its own. And that’s what makes this company such a unique opportunity. The QbDVision sales team won’t just introduce customers to an innovative new SaaS solution. We can help them break through to a new era.”
His first step, though, will be to lay some vital groundwork for that organization – starting with a global sales organization that’s ready to drive the next phase of QbDVision’s commercial evolution.
Next up: Building a balanced QbDVision sales organization
In the life sciences, John notes, there’s a formula for successful software products: what he calls the “Four S’s.”
“You need scientific acumen, SaaS expertise, service excellence, and of course, sales power. That’s the secret, whether you’re a LIMS, an eQMS, an MES, or the first digital CMC management platform. QbDVision has locked in every one of those fundamentals.”
Right now, it’s all about fine-tuning those fundamentals in every way possible, and ensuring that they’re all in sync for the critical next phase of QbDVision’s growth. After just a few weeks in his new role, John’s already digging in from top to bottom – from hands-on “TestFests” to shake out new features to expanding the QbDVision sales team in key markets worldwide.
“You wouldn’t believe the activity level,” John adds. “The excitement level is 11. We’re about to launch new features we previewed at the Digital CMC Summit, including our DocBuilder, Library function, and new risk management capabilities. At the same time, there are also some critical new levels of the QbDVision sales team that we’re building out” – especially roles in key markets like the I95 corridor, West Coast, the EU, and Asia.
At the same time, John adds, growth isn’t the only goal. He’s ultimately focused on balance: making sure that QbDVision has the right mix of all four S’s to ensure that every deployment is a sustainably successful one.
Now that he’s settling into his new role, John’s happy to say that he can already feel the wind at his back. “So many of the pieces were already in place when I joined QbDVision. A robust, global QbDVision sales team is the next one we need to create the commercial momentum we know we can achieve.”
“I couldn’t be more excited to put that piece in place.”
CAREERS @ QbDVISION
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